Privacy Policy

Last updated: October 2026

Finance Hub AU (ABN 34 683 072 951), an Authorised Credit Representative (ACR 570286) under Australian Credit Licence 511803, trading as Finance Hub ("we", "us", "our"), is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What information we collect

We collect information you provide when you make an enquiry or apply for finance, such as your name, contact details, employment and income details, assets and liabilities, identification documents and, for businesses, business and financial information.

How we use your information

• To respond to your enquiry and assess your finance needs
• To identify suitable credit products and submit applications to lenders on your behalf
• To meet our legal and regulatory obligations, including responsible lending obligations
• To contact you about your application and related services

Who we share it with

With your consent, we may disclose your information to lenders, credit reporting bodies, aggregators, our credit licensee, valuers, insurers and service providers who help us operate our business. We do not sell your personal information.

Website enquiries

Information submitted through our website enquiry form is transmitted to us by email via a third-party form-handling service.

Access, correction and complaints

You can request access to or correction of your personal information at any time by contacting us at info@financehub.au. If you have a complaint, please contact us first. If you're not satisfied with our response you may contact the Australian Financial Complaints Authority (AFCA) at afca.org.au or 1800 931 678, or the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.